Information

INTRODUCTION AND PURPOSE OF DOCUMENT

Welcome to the privacy notice of Primeprint Newark Ltd We respect your privacy and are committed to protecting your personal data.

The purpose of this privacy notice is to give you information on how Primeprint Newark Ltd collects and processes your personal data:

(a) through your use of any website operated by Primeprint Newark Ltd, including any data you may provide through such website when you register, log-in, sign up to our services, purchase a product or service or take part in any promotion; and

(b) when you deal or interact or communicate with Primeprint Newark Ltd through any channel (via our systems, by email, post, phone, other electronic communications or otherwise) as a customer, supplier or service provider (actual or potential), or in any other capacity (although potential and actual candidates or employees are subject to separate privacy policies);

and also tells you about your privacy rights and how the law protects you.

IMPORTANT INFORMATION AND WHO WE ARE
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

References in this notice to “you” are to an individual who uses our website or otherwise interacts with us as a prospective or actual customer, partner, licensee or supplier or as a visitor (in each either on your own behalf or on behalf of a separate organisation).

Controller Primeprint Newark Ltd

This privacy notice is issued on behalf of the Primeprint Newark Ltd, so when we mention “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in Primeprint Newark Ltd responsible for processing your data.

Primeprint Newark Limited will normally be the controller of your Personal Data, unless we notify you differently when our relationship with you (or the business or enterprise you represent) is known, for, example when you submit data to us via our website or when you register or purchase with us or order products or services from us.

Children: This website is not intended for children and we do not knowingly collect data relating to children.

Changes to this Privacy Policy and your duty to keep us updated.  This version was last updated on 20 July 2022.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notice of every website you visit.

 
THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

    Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

    Contact Data includes billing address, delivery address, email address and telephone numbers.

    Financial Data includes bank account and payment card details.

    Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

    Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

    Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

    Usage Data includes information about how you use our website, products and services.

    Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide Personal Data: Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 
HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact, Financial, Transactional, Profile, Usage and Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

create an account on our website or by any other channel or means;
log into your account (when the Personal Data we collect will include name and address, telephone, email address, user name and password; this provides us with default details for your order processing and sets up security (so viewing of your account details, designs and order history is password protected);
apply or place an order for our products or services (when we will allocate you a customer number, capture order details, invoicing address, shipping address and credit card details to process and fulfill your order; Invoicing address and shipping addresses are retained so you do not have to enter them again. Order details are retained so you can view your order history);
make selections and choices in response to questions we ask to help you choose the right product and design to suit your purpose/business;
pay for any products or services (for example when you enter credit card details you are in communication over a secure link with any financial system we may use, from time to time). We retain reference of the credit card transaction. The payment gateway may also hold card details in accordance with PCI DSS compliance;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey;
give us feedback;
request or need sales and order support, including when we assist you in completing orders of products or services and arrange shipments; or
request or need service support including when we communicate with you about services provided by us, which may include responses to your inquiries or requests or updates on service delivery.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

    Technical Data from the following parties:

(i) analytics providers such as Google based inside or outside the EU;

(ii) advertising networks such as Mailchimp based inside or outside the EU; and

(iii) search information providers such as Google based inside or outside the EU.

    Identity, Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Stripe, Worldpay, Paypal, Klarna, UK Mail, DHL and Zendesk based inside or outside the EU.
    Identity and Contact Data from data brokers or aggregators such as Dun & Bradstreet, Business Lists UK and Fulcio based inside or outside the EU.
    Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

 
HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where:

    we need to perform the contract we are about to enter into or have entered into with you or to take steps at your request before entering into such a contract;

    it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or
    we need to comply with a legal or regulatory obligation that we are subject to.

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). Further details of our legitimate interests used as a basis for processing your personal data are set out in the Table below. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Consent and Marketing
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time. You can opt out by following the opt-out links on any marketing message sent to you, or via your account profile settings or by contacting us.

There may be other specific situations where we seek your consent to certain types of processing of your personal data in which case, consent will be the basis for processing of that particular type of processing.

Purpose and basis of processing
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest

To register you as a new customer or partner.
(a) Identity
(b) Contact
(c) Financial
(d) Marketing and Communications

To manage and maintain our relationship with you or your organisation which will include:
(a) Notifying you about changes to our terms or privacy policy.
(b) Asking you to leave a review or take a survey.
(c ) Ensuring that complaints, enquiries and service requests are investigated, supported and managed
   
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
   
(a) Performance of a contract with you.
(b) Necessary to comply with a legal obligation.
(c) Necessary for our legitimate interests (to deliver products and services; to keep our records updated and to study how customers use our products/services).

To enable you to partake in a promotion or complete a survey or feedback request.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
   
(a) Performance of a contract with you.
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

(a) Identity
(b) Contact
(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
(b) Necessary to comply with a legal obligation.

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
    

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).

To carry out direct marketing via our website and other channels and communications.
(a) Identity
(b) Contact
(c) Transaction
(d) Technical
(e) Usage
(f) Marketing and Communications
    

Necessary for our legitimate interests (to grow our business and to inform our marketing strategy; to develop our products/services and grow our business).

However, where we have requested your consent for any direct marketing, the basis of processing shall be consent.

To respond to your enquiry and/or make suggestions and recommendations to you about goods or services that may be of interest to you.
(a) Identity
(b) Contact
(c) Transaction
(d) Technical
(e) Usage
(f) Profile
(g) Marketing and Communications
    

Necessary for our legitimate interests (to develop our products/services and grow our business).
To ensure network, information and system security.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
   
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, business reorganisation or group restructuring exercise).
(b) Necessary to comply with a legal obligation.

To carry out corporate operations and due diligence (reporting of management information, operation of financial/risk/credit models, back office operation, managing third party service providers, corporate reorganisations, corporate or asset sales of TES companies or businesses).
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
(g) Transaction
    

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, business reorganisation or group restructuring exercise, investment or sale of TES group companies or business)
(b) Necessary to comply with a legal obligation.

To procure goods and services or other tangible or intangible assets or property from suppliers and to procure sub-contractors.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
(g) Transactional

(b) Necessary for our legitimate interests (to procure and deliver products and services; to carry on our core operations and business; to grow our business).

To report potential crimes to relevant authorities or assist with their enquiries.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Technical
(f) Transactional
    
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security).
(b) Necessary to comply with a legal obligation.

To detect and prevent, by appropriate measures, fraud and crime.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Technical
(g) Transactional
    
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security).
(b) Necessary to comply with a legal obligation.

We may need to transfer your personal data to other entities within Primeprint Newark Ltd and our Licensed Partners for the purposes of registering you with Primeprint Newark Ltd, assigning or referring you to one of our Licensed Partners (at your request or direction), responding to your enquiries or providing goods and services to you.

Marketing
We will get your express opt-in consent before we share your personal data with any company outside the Primeprint Newark Ltd for marketing purposes.

Opting Out
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, or via your account profile settings or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of and for use in respect of a product/service purchase, warranty registration, product/service experience or other transactions or other non – marketing purposes outlined in this notice.

Promotional Communications from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.  We call this marketing.

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing

Cookies
Our website uses cookies. More information is set out in the Cookie section of this website.

Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
 
DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

Internal Third Parties – other companies in the Primeprint Newark Ltd acting as joint controllers or processors and who provide IT and system administration services and undertake leadership reporting and/or who provide services in order to fulfil our contract with you.

External Third Parties:
    Service providers acting as processors who provide IT and system administration services, data analytics, marketing or other services
    Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based who provide consultancy, banking, legal, insurance and accounting services.
     
    HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
    Partners or licensees of Primeprint Newark Ltd acting as processors or controllers who will provide goods or services to you under licence from Primeprint Newark Ltd or related goods or services.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We only permit our third party service providers to process your personal data for specified purpose sand in accordance with our instructions.
 
DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Please contact us if you want further information on the retention periods used by us for different aspects of your personal data.

In some circumstances you can ask us to delete your data: see Request erasure below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 
YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required: You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances to the extent permitted by applicable laws including GDPR.

What we may need form you: We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond: We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Right to complain: You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 
COOKIES
Our websites use cookies in various locations.
Cookies are small text files which are deposited on your computer and stored by your browser, for example, Internet Explorer or Safari, and they allow websites to recognise users and remember things like user preferences.
Can I remove existing cookies?
You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. For more information about cookies and how to manage or delete them, please visit www.aboutcookies.org.

Can I disable cookies?
Yes, you can disable cookies in your browser by following directions provided in your Internet browser’s “help file”. If you choose to disable cookies, you may still use our site, but your ability to use some areas of our site will be limited. For more information on how to disable cookies, please visit www.aboutcookies.org.

If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about how to disable the cookies please consult the information pages of the provider of the browser you are using.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Further information about cookies
If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).

Terms & Conditions

Primeprint Newark Ltd is registered in England and Wales (registered number 8414096) whose registered office address is
Northgate Hosue, Northgate, Sleaford, Lincs. NG34 7BZ  VAT Registration No. 310 8406 95

Price Variation
Price estimates are based on Primeprint Newark Ltd’s current costs of production and, unless otherwise agreed, are subject to amendment
on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs.

Tax
Primeprint Newark Ltd reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or
invoice.

Preliminary Work
All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.

Copy
Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or
legible, Primeprint Newark Ltd shall be entitled to make additional charges on a time and materials basis to cover such additional work.

Proofs
Proofs of all work may be submitted for customer’s approval and Primeprint Newark Ltd shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required as a result of
alterations required by the customer. When style, type or layout is left to Primeprint Newark Ltd’s discretion, any subsequent changes to
such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.

Copyright
Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything
else whatsoever prepared, developed or created by Primeprint Newark Ltd shall vest in and belong to Primeprint Newark Ltd.
Primeprint Newark Ltd may use any artwork or printing produced by itself for the purposes of promoting itself.
The customer shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text and/or any other reproducible materials (“Materials”) prior to instructing Primeprint Newark Ltd to reproduce the same. The customer shall indemnify and hold Primeprint Newark Ltd and its agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not
limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including
but not limited to the defence of such claim) that the reproduction of the Materials by Primeprint Newark Ltd infringes the intellectual
property or other rights of any third party or misuses the confidential information of a third party.

All design, text, illustrations, graphics, photographs, diagrams, drawings, logos and the selection and arrangement thereof, and
all source code and all other material content of any Website owned, controlled or operated by Primeprint Newark Ltd

Company Imprint
Unless otherwise specifically requested in writing any work may carry the Primeprint Newark Ltd imprint which will be positioned at
Primeprint Newark Ltd’s discretion. This will be made clear on any proof, prior to approval.

Delivery & Payment
Turnaround is measured in Working Days, defined as days on which the clearing banks in the City of London are open for normal
business. The customer will still be obliged to pay in full for the order in respect of which delivery was late, including any of the sums charged specifically for the provision of the Guaranteed Turnaround Service (“the Premium Charges”). Where the late delivery is as the result of the action or inaction of a third party, such as a carrier, Primeprint Newark Ltd, at their absolute discretion, may elect to extend the Turnaround by one Working Day and the customer shall not be awarded a Credit during this time.

Delivery of work by Primeprint Newark Ltd shall be deemed to take place upon collection of the work by the customer (where the customer is obliged to collect the work) or (where Primeprint Newark Ltd is obliged to deliver the work) actual delivery of the work to the customer by Primeprint Newark Ltd. Where the customer is obliged to collect the work, customer’s failure to collect the work on the day on which Primeprint Newark Ltd is contractually obliged to have it ready for collection shall be classed as a Customer Delay. Where Primeprint Newark Ltd is obliged to deliver the work to the customer but the customer provides Primeprint Newark Ltd with incomplete or incorrect delivery information or is not available to accept delivery, then provided that the Primeprint Newark Ltd has used reasonable endeavours to deliver the work to the customer, a failed delivery shall be classed as a Customer Delay.

Unless otherwise specified the price quoted is for collection of the work from the Primeprint Newark Ltd Unit 6 Rubys Avenue, Fernwodd, Newark, Notts.  NG24 3RQ.

Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days or more
Primeprint Newark Ltd shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage.

Risk of, loss of, or damage to work completed by Primeprint Newark Ltd shall pass to the customer on delivery. Notwithstanding delivery and the passing of risk in the work to the customer, ownership of and title to the work shall not pass to the customer and shall be
retained by Primeprint Newark Ltd until Primeprint Newark Ltd has received payment in full in respect of the work.

In the unlikely event that Primeprint Newark Ltd deems it necessary to re-print work, the Guaranteed Period shall recommence from the
time of Primeprint Newark Ltd’s confirmation to the customer of its agreement to reprint the work.

Variations In Quantity
Every endeavour will be made to deliver the correct quantity ordered. However some variation is inherent in the print process and
it is understood and accepted as reasonable that minor variations are immaterial and that Primeprint Newark Ltd shall have no liability in
respect of such variations. For other variations Primeprint Newark Ltd’s entire liability will be to award a Credit. The Customer’s sole remedy in respect of shortages above these quantities (“Additional Shortages”) will be a re-print of the entire shortage quantity of the
Claims
Advice of damage, delay or partial loss of goods in transit or of non-delivery must be given in writing to Primeprint Newark Ltd and the
carrier within three clear days of delivery (or, in the case of non-delivery within 28 days of despatch of the goods) and any claim in
respect thereof must be made in writing to Primeprint Newark Ltd and the carrier within seven clear days of delivery (or, in the case of
non-delivery, within 42 days of despatch). All other claims must be made in writing to Primeprint Newark Ltd within 28 days of delivery.
Primeprint Newark Ltd shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except
in any particular case where the customer proves that (i) it was not possible to comply with the requirements and (ii) advice
(where required) was given and the claim made as soon as reasonably possible.
Primeprint Newark Ltd gives no warranties or guarantees or makes any representations as to the merchantability or fitness for a particular
purpose of any completed work the subject of a customer’s order and all other warranties, conditions, guarantees or
representations, whether express or implied, oral or in writing, except as expressly stated in these terms and conditions are
hereby excluded. Primeprint Newark Ltd shall not be liable for any loss arising from delay in transit not caused by Primeprint Newark Ltd. Further, Primeprint Newark Ltd shall not be liable for any indirect, special or consequential damages, loss of profits, economic loss, loss of goodwill or loss of anticipated savings or loss of data. The total aggregate liability of Primeprint Newark Ltd in respect of any and all causes of action arising out of or in connection with the customer’s order and Primeprint Newark Ltd’s performance of services pursuant to such order (whether for breach of contract, strict liability, tort (including, without limitation, negligence), misrepresentation or otherwise)
shall (subject to the provisions of paragraph 10) be limited to the sums paid to Primeprint Newark Ltd by the customer in respect of the
order pursuant to which liability has arisen. Nothing in these terms and conditions shall be construed so as to limit or exclude
liability which cannot, pursuant to English Law, be excluded or limited including for death or personal injury or liability in respect of
fraud or fraudulent misrepresentation.

Customer’s Property
The customer’s property and all property supplied to Primeprint Newark Ltd by or on behalf of the customer shall while it is in the
possession of Primeprint Newark Ltd or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure such property accordingly.

Where a customer fails to collect work within 20 working days from notification to the customer of completion of the work,
Primeprint Newark Ltd shall be entitled, at its discretion, to either store the work until actual delivery or collection is made and charge the
customer for the costs (including insurance) of storage or to destroy such work (provided that the customer shall nevertheless
remain liable for payment in respect of the relevant order).

Materials Supplied by the Customer
Primeprint Newark Ltd may reject any paper or other materials supplied or specified by the customer which it considers to be
unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the
whole or any part of such additional cost could have been avoided but for unreasonable delay by Primeprint Newark Ltd in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.

Primeprint Newark Ltd shall have no liability in respect of any work being of less than reasonably satisfactory quality as a result of defects in or the unsuitability of materials supplied or specified by the customer.

Primeprint Newark Ltd shall assume that quantities of materials supplied shall be adequate to cover normal spoilage accordingly if the
quantities of materials supplied are not sufficient to cover normal spoilage (“an Insufficient Supply”) then Primeprint Newark Ltd shall have
no liability for any shortfall in quantity to the extent that such shortfall arises as a result of such Insufficient Supply.

Credit Terms and Payment
For invoices not settled within the agreed credit terms or for payments returned unpaid (such as cheques, credit cards or similar),
Primeprint Newark Ltd reserves the right to charge interest on the overdue debt at 2% above the HSBC base rate at the time and an
administration fee to cover its debt recovery costs and any other costs relating to the collection of payment.

Insolvency
If the customer ceases to pay its debts in the ordinary course of business or cannot pay its debts as they become due or being a
company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act
of bankruptcy or has a bankruptcy petition issued against it, Primeprint Newark Ltd without prejudice to other remedies shall (i) have the
right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already
carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to
Primeprint Newark Ltd, and (ii) in respect of all unpaid debts due from the customer have a general lien on all goods and property in
Primeprint Newark Ltd’s possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property in such manner and at such price as Primeprint Newark Ltd thinks fit and to apply the proceeds towards such debts.

Illegal Matter
Primeprint Newark Ltd shall not be required to print any matter which in its opinion is or may be of an illegal or libellous nature or an
infringement of the proprietary or other rights or any third party.

Without prejudice to paragraph above, the customer shall indemnify and hold Primeprint Newark Ltd harmless against all claims,
demands, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered
or incurred by reason of the work it is required to produce pursuant to a customer order being or alleged to be defamatory.

Periodical Publications
Save in respect of a material breach and/or in the event that a claim arises under any indemnity set out above a contract for the
printing of a periodical publication may not be terminated by either party unless 13 weeks notice in writing is given in the case of
periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of other periodicals. Notice may
be given at any time but wherever possible should be given after completion of work on any one issue. Without prejudice to the
foregoing, Primeprint Newark Ltd may terminate any such contract forthwith should any sum due thereunder remain unpaid for a period of 7 or more days from its due date.

Full Colour Printing
All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent
in the print process and it is understood and accepted as reasonable that, Primeprint Newark Ltd shall not be required to guarantee an
exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously
printed matter (whether printed by Primeprint Newark Ltd or other party) or any other materials supplied by the customer and the printed
article the subject of the customer’s order.

Furthermore the customer acknowledges and accepts that visual representations displayed on computer screens vary significantly
and Primeprint Newark Ltd cannot guarantee that the colours of completed work will match those displayed on your computer screen
during the ordering process.

Data Protection
By placing an order with Primeprint Newark Ltd, the customer consents to its details being passed on to Primeprint Newark Ltd for accounting and marketing purposes. The details will be kept by Primeprint Newark Ltd even after the customer’s trading relationship with Primeprint Newark Ltd has terminated. Primeprint Newark Ltd may use the customer’s personal data to let customers know about goods and services similar to the goods or services provided to the customer previously and any others matters that Primeprint Newark Ltd consider may be of interest to customers. You may opt out at any time by Contacting Us.

Force Majeure
Primeprint Newark Ltd shall be under no liability if it shall be unable to perform any obligation which is owed by it to the customer for any
reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power
supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to
procure materials required for the performance of the contract. During the continuance of such a contingency the customer may
by written notice to Primeprint Newark Ltd elect to terminate the contract and pay for work done and materials used, but subject thereto
shall otherwise accept delivery when available.

Law
These terms and conditions and all other express terms of the contract with customers shall be governed and construed in
accordance with English law. English Courts shall have jurisdiction in relation to any matters arising in connection with any contract
between Primeprint Newark Ltd and the customer into which these terms are incorporated.

E-mail communication is intended for the addressee only, is private and confidential, and is subject to the applicable terms and conditions. Access to e-mail by anyone else is unauthorised and should not be read if delivered in error.

If you are not the intended recipient of e-mail and have received it in error, please notify us via our website or call the number above, and then delete it from your mailbox.

BY ACCESSING OR USING THIS WEBSITE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE, ALL REVISIONS THEREOF (TOGETHER THE “TERMS OF USE”) AND ALL POLICIES, PROCEDURES AND GUIDELINES SET OUT ON THE WEBSITE (TOGETHER THE “USER RULES”) THE TERMS OF WHICH ARE INCORPORATED BY REFERENCE INTO THESE TERMS OF USE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS OF USE YOU SHOULD NOT ACCESS OR USE THIS WEBSITE.

This website is made available by or under license from Primeprint Newark Ltd (the “Licensor”) and/or any company within the Licensor’s group of companies (together “we”, “us” or “our”) composed of the principal company.

At our sole discretion we may modify the Terms of Use and User Rules at any time and such changes will be effective immediately. Your continued access to or use of the Site after such modifications will constitute your acceptance of such modifications and you will be bound by them. If the Terms of Use and/or User Rules are modified we may from time to time post a notice on the Site however we shall not be obliged to do so and we recommend you regularly review the Terms of Use and User Rules published on the Site.

Ownership and use
This Site and all of its content, including, but not limited to, text, graphics and images of all natures, data and software, and the selection and arrangement thereof (together “Content”), is owned by us, our licensors, or our third-party image partners unless otherwise indicated.
Access
Access to the Site is permitted when available and we shall not be liable if for any reason the Site is unavailable, in whole or in part, for any reason, at any time or period.
Any user identification codes, passwords or other information relating to our security procedures must be treated as confidential and you must not disclose the same to any third party. You shall contact us and notify us immediately if you know or suspect any unauthorised use of your account or password or other breach of security.
You are responsible for making all arrangements necessary for you to have access to the Site. We are not responsible for any technical malfunction or other problems of any nature including, without limitation, those involving a telephone network or service, computer systems, servers or providers, computer or mobile equipment, software or failure of email howsoever arising.
Conduct
Any breach or violation of these Terms of Use entitles us to and may result in us closing any user account you have and preventing access to the Site.
You warrant and represent that you will comply with all applicable laws and regulations in your use of the Site and in that respect you will not do any illegal act including, without limitation, distributing viruses, worms, trojan horses or any other similar harmful or deleterious programming routines nor do or attempt to do any act which violates any system or network security which, without limitation, shall include unauthorised access and/or probing or scanning of the system security and/or hacking or involving yourself in spamming, mail bombing, system flooding or anything similar.
Copyright abuses
It is our policy to respond expeditiously to claims of infringement and we shall endeavour to promptly process and investigate notices of alleged copyright infringement and will take appropriate actions under applicable laws. If you believe in good faith that your copyrighted material or other intellectual property has been posted on the Site in violation of applicable laws please contact us.
Communications with Third Parties
Communication via the Site of anything by you that could reasonably be considered to be defamatory, politically extreme, immoral, obscene, blasphemous or which could otherwise reasonably be held to offend public decency is prohibited. As between you and us, you assume all risk and are solely responsible for any and all liability resulting from your use of the Site in a way that violates (or that produces content that violates) any law or the rights of others including, without limitation, laws concerning copyright infringement or privacy.
Termination
Notwithstanding any of these Terms of Use, we reserve the right, without notice and in our sole discretion, to terminate your account and/or to block your use of the Site (or part thereof) without any liability whatsoever to you.
By using this Site you warrant and represent that you are over the age of 18 and are lawfully able to accept these Terms of Use. If you are using the Site on behalf of any entity you further warrant and represent that you are authorized to accept these Terms of Use on such entity’s behalf and that such entity agrees to indemnify us for breaches of these Terms of Use.
Exclusions

The Internet is not a fully secure medium and due to the nature of the internet it is possible that viruses, worms, trojan horses or other similar harmful or deleterious programming routines may be inadvertently communicated by or downloaded from this Site. We shall not be responsible or liable for any software, viruses or other similar deleterious programming routines that may infect or otherwise impact your use of your computer equipment or other property by virtue of your access to, use of, or browsing of the Site or your downloading of any Content from the Site and we recommend that you install appropriate anti-virus or other protective software.

WE PROVIDE THE SITE AND ONLINE SERVICES AS-IS AND WITH ALL FAULTS AND EXPRESSLY GIVE NO WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATION EXPRESS OR IMPLIED OF ANY KIND INCLUDING AS TO FITNESS FOR A PARTICULAR PURPOSE AND TO THE FULL EXTENT POSSIBLE DISCLAIM ALL WARRANTIES CONDITIONS, GUARANTEES OR REPRESENTATIONS EXPRESS OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOMER USAGE OR OTHERWISE AS TO ANY MATTERS, INCLUDING BUT NOT LIMITED TO, PERFORMANCE, SECURITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION, MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.

FOR THE AVOIDANCE OF DOUBT WE DO NOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SITE OR THAT IT WILL BE MADE AVAILABLE OR THAT THE USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE OR FREE FROM ANY VIRUSES OR SIMILAR DELETERIOUS PROGRAMMING ROUTINE, OMISSION, DELETION, DEFECT OR DELAY.

The Site includes content, services and hypertext links to websites owned, operated, controlled and/or provided by third parties (“Third Party Content”). Your use of any Third Party Content may be subject to the relevant third party’s terms and conditions, and it is your responsibility to make yourself aware of such terms and conditions.

We have no control over or proprietary interest in any Third Party Content. We do not give any promises about the quality, security, accuracy or any other aspect of any Third Party Content, and exclude any and all liability arising from your use of them.

The presence of a third party’s advertising or other content on the Site does not in any way give rise to, or otherwise imply, a recommendation, endorsement or other representation on our part in respect of the third party’s comments, products or services.
Liability

We cannot guarantee or accept any responsibility or liability for the accuracy, currency or completeness of the information on the Site. We update the Site regularly and may revise, supplement or delete the Content and services contained on the Site and reserve the right to make such changes without prior notification to past, current or prospective visitors to the Site.

YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE AND THE CONTENT. IN NO EVENT WILL WE, OUR DIRECTORS, OFFICERS, EMPLOYEES OR LICENSEES BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS, DAMAGES OR CLAIMS WHATSOVER INCLUDING, ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR LOST PROFITS RELATED TO SUCH DAMAGES, BUSINESS INTERUPTION, FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A THIRD PARTY ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE WHETHER OR NOT ANY REPRESENTATIVE OF OURS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS. THE FORGOING APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW.

Nothing in these Terms of Use shall limit or exclude liability for: (i) death or personal injury arising from our negligence; (ii) fraud; or (iii) any other liability the exclusion or limitation of which is not permitted by English law.
Law & Jurisdiction

These Terms of Use (including any associated non-contractual disputes or claims) is governed by English law and the parties hereby accept the jurisdiction of the English courts, such that any proceedings by or against us shall be brought in the English courts but provided that nothing in these Terms of Use will prevent us from taking proceedings against you in any other court of competent jurisdiction.
General

If any part of these Terms of Use is found void and unenforceable such provision shall be deemed amended to achieve as nearly as possible the same economic effect as the original provision and it will not affect the validity of the balance of these Terms of Use, which shall remain valid and enforceable according to their terms.

No failure or delay by us relating to the exercise of any right power privilege or remedy provided under these Terms of Use shall operate as a waiver of such right power privilege or remedy or as a waiver of any preceding or succeeding breach by you nor shall any single or partial exercise of any right power privilege or remedy by us preclude any other or further exercise of such save where expressly provided otherwise in these Terms of Use or at law or in equity all of which are several and cumulative and are not exclusive of each other or of any other rights or remedies otherwise available to us at law or in equity.

Orders are made to your specification and/or personalised by you, consequently you may not cancel the order once you have placed it and no refunds can be offered. In the unlikely event that an item doesn’t meet our published specification, a refund may be given at our discretion. Please refer to our Terms & Conditions.